Mbi gaming treats your privacy as a trust that must be carefully upheld. This Policy explains in detail how we collect, use, store, and protect your personal information when you use the mbi gaming platform.
This Privacy Policy ("Policy") is published by MBI Gaming ("mbi gaming", "we", "the Company") and applies to all users who access or use the mbi gaming platform via https://mbigaming.click, the mobile application, and all related services provided by mbi gaming.
As a platform operating in Malaysia and serving Malaysian users, mbi gaming is committed to complying with the Personal Data Protection Act 2010 (PDPA) and all relevant data protection regulations. We understand that your trust is our most valuable asset, and protecting your privacy is a responsibility we take very seriously.
This Policy describes:
mbi gaming's commitment: We will not sell, rent, or disclose your personal data to third parties for marketing purposes without your express consent. Your privacy is not for sale.
Mbi gaming collects various types of personal information to enable us to provide a safe, responsible, and high-quality service to all members. Below is a full breakdown of the data we collect:
| Data Category | Details | Purpose |
|---|---|---|
| Identity Information | Full name, MyKad/Passport number, date of birth, gender | Identity verification (KYC) and fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, verification, and customer support |
| Login Information | Username, password (in hashed form), and security questions | Account verification and security |
| Financial Information | Payment methods (e-wallet, FPX banking), transaction records | Processing deposits/withdrawals and preventing money laundering |
| Verification Documents | MyKad/Passport copy, utility bills, bank statements | KYC requirements for withdrawals exceeding certain limits |
When you use the mbi gaming platform, we automatically collect certain technical information that helps us improve our services and maintain platform security:
Mbi gaming uses collected personal information solely for legitimate and necessary purposes in delivering our services. The following are the primary purposes for which your data is used:
Data Analytics: Any data analysis conducted by mbi gaming uses aggregated data that cannot be traced back to any specific individual. We prioritise your privacy at every stage of the analysis process.
Mbi gaming does not sell, rent, or trade your personal data to third parties. However, in limited and necessary circumstances, we may share your information with the following parties:
To operate the mbi gaming platform, we work with trusted service providers including:
All third-party providers are bound by strict data confidentiality agreements and are permitted to use your data solely for the specified purposes.
Mbi gaming may disclose your information to the relevant authorities when required by Malaysian law, including pursuant to court orders, police investigations, or regulatory agencies. In such cases, we will notify you of the disclosure where permitted by law.
mbi gaming's commitment: We will never sell or share your data with third-party advertisers, data brokers, or marketing companies without your explicit prior consent.
Mbi gaming makes substantial investments in sophisticated cybersecurity infrastructure to ensure your personal data remains protected at all times. We employ a combination of cutting-edge technology and rigorous operational procedures to safeguard your information against unauthorised access, loss, or disclosure.
All data is transmitted over fully encrypted HTTPS connections
Multi-layered firewalls and intrusion detection systems monitor the platform 24/7
Passwords are stored as bcrypt hashes — never in plain text
An additional security layer via OTP for mbi gaming account login
Your data is automatically backed up to a separate, secure data centre
Only authorised mbi gaming staff may access sensitive member data
While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. You also play an important role in keeping your account safe — protect the confidentiality of your password and never share your mbi gaming login credentials with anyone.
The mbi gaming platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and help us understand how you use the platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functionality — login sessions, security, and language preferences | Session / Until logout |
| Performance Cookies | Collects anonymous usage data to help improve platform performance | Up to 12 months |
| Functional Cookies | Remembering your preferences such as favourite games and display settings | Up to 6 months |
| Analytical Cookies | Helping us understand usage patterns to improve mbi gaming | Up to 24 months |
You can manage or disable cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the mbi gaming platform and your overall user experience.
Mbi gaming retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy and to comply with applicable legal obligations.
Mbi gaming member personal data is stored on servers located in the Asia-Pacific region, including Malaysia and relevant countries that maintain equivalent or higher data protection standards. Any cross-border data transfers are carried out in accordance with Malaysian legal requirements and with adequate contractual safeguards in place.
Secure Deletion: When your data is no longer required, mbi gaming deletes it using secure deletion methods that ensure it cannot be recovered or accessed by any party.
As a mbi gaming platform user based in Malaysia, you have specific rights under the Personal Data Protection Act 2010 (PDPA) with respect to your personal data. mbi gaming is committed to respecting and facilitating the exercise of these rights.
You have the right to know what personal data we hold about you and to obtain a copy of it.
If your data is inaccurate or out of date, you have the right to request a correction without undue delay.
Under certain circumstances, you may request that we delete your personal data from mbi gaming's systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, please contact our Data Protection Officer by email at privacy@mbigaming.click or via 24/7 Live Chat within the mbi gaming platform. We will respond to your request within 30 business days.
Mbi gaming does not target or provide services to individuals under the age of 18. The mbi gaming platform is strictly for adults, and we take this responsibility very seriously.
We do not knowingly collect personal data from children or minors. Should we discover that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.
To Parents & Guardians: If you believe your child under the age of 18 has registered for or used the mbi gaming platform, please contact us immediately at support@mbigaming.click. We will investigate and take prompt action to protect the best interests of the child.
Mbi gaming may update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in the technologies we use.
When we make significant changes to this Policy, we will:
It is your responsibility to review this Privacy Policy periodically. Your continued use of the mbi gaming platform after any changes take effect will be considered your acceptance of the revised policy.
Mbi gaming has appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with data protection laws and handling privacy-related enquiries and complaints.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mbi gaming handles your personal data, please reach out to us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal complaints, mbi gaming's resolution process targets a response within 30 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
For frequently asked questions about your account and the mbi gaming platform, please visit the FAQ us. For platform terms of use, please refer to Terms & Conditions us.
We don't just talk about privacy – we back it up with technology, processes, and real commitment
All data transmitted between you and the mbi gaming platform is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks.
Mbi gaming has never sold, and will never sell, your personal data to advertisers, data brokers, or any third party for marketing purposes.
All mbi gaming data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 and applicable regulatory requirements.
You may access, correct, or request deletion of your personal data at any time through mbi gaming's 24/7 customer support.
The mbi gaming cybersecurity team monitors the platform around the clock to detect and respond to any data security threats.
Mbi gaming has a dedicated Data Protection Officer (DPO) to ensure compliance and handle member privacy concerns efficiently.
With a robust privacy and security framework in place, you can play on mbi gaming with complete peace of mind. Register for free today and enjoy the best betting experience in Malaysia!
Data protected by 256-bit SSL. Compliant with Malaysia PDPA. Must be 18 years of age or older.