Official Documents

Terms & Conditions MBI Gaming – The Complete Guide for Malaysia Members

Please read these Terms & Conditions carefully before registering or using any mbi gaming services. By creating an account, you agree to comply with all the terms set out herein.

Last updated: 1 January 2026  |  Bahasa Melayu

Important: These Terms & Conditions are effective from 1 January 2026. mbi gaming reserves the right to amend these terms at any time. Members will be notified of any changes via email or in-platform notification. Continued use of the mbi gaming platform following any amendment constitutes acceptance of the updated terms.

1 Definitions & General Terms

These Terms & Conditions ("Agreement") constitute a binding agreement between you ("Member", "User", "You") and MBI Gaming ("mbi gaming", "Company", "We"), the operator of the online sports betting and casino platform accessible via https://mbigaming.click and its related applications.

In this Agreement, the following terms shall have the meanings set out below:

  • "Platform" – The website, mobile app, and all digital services provided by mbi gaming.
  • "Account" – A user account registered on the mbi gaming platform.
  • "Account Balance" – The actual cash amount in your account, excluding any bonus credits.
  • "Bonus Credit" – Additional credits awarded through promotions and subject to rollover requirements.
  • "Rollover" – The minimum wagering requirement that must be met before bonus credits can be converted to withdrawable cash.
  • "KYC" (Know Your Customer) – The identity verification process required for withdrawals or when requested by mbi gaming.

Note: By using the mbi gaming platform, you confirm that you have read, understood, and agreed to all the terms set out in this document. If you do not agree with any part of these terms, please discontinue use of the platform.

2 Account Eligibility & Registration

To register and use mbi gaming's services, you must meet all of the following eligibility requirements without exception:

2.1 Age Requirement

You must be at least 18 years old or the age of majority recognised in your jurisdiction, whichever is higher. mbi gaming has a zero-tolerance policy for underage registration. We conduct strict age verification processes and reserve the right to request identity documents at any time. Any account found to have been registered by an underage individual will be terminated immediately and all funds will be frozen pending investigation.

2.2 One Account Per Individual

Each individual, IP address, residential address, phone number, device, or payment method is only permitted to hold one (1) mbi gaming account. Holding multiple accounts is strictly prohibited and may result in the termination of all associated accounts along with the forfeiture of any bonuses and winnings.

2.3 Registration Information

Upon registration, you are required to provide truthful, accurate, and up-to-date information. mbi gaming is not liable for any losses arising from inaccurate information provided during registration. You are responsible for updating your personal details whenever changes occur.

Warning: Providing false or misleading information during registration is a serious breach of these terms. mbi gaming reserves the right to terminate the account and forfeit all funds held within it if fraud is detected.

3 Member Account & Personal Responsibility

Once your mbi gaming account is successfully created, you assume full responsibility for all activity that takes place within it. This includes all bets placed, financial transactions made, and communications sent through the mbi gaming platform.

3.1 Account Security

  • Keep your mbi gaming account password confidential and do not share it with anyone.
  • Use a strong, unique password that is not used on any other platform.
  • Enable two-factor authentication (2FA) where available for added security.
  • Always log out of your account after using a shared or public device.
  • If you suspect your account has been accessed without authorisation, contact mbi gaming support immediately.

3.2 Account Usage

Your mbi gaming account is for your personal use only. Transferring, selling, or granting access to your account to any third party is strictly prohibited. mbi gaming is not liable for any losses arising from unauthorised account use if you fail to keep your login credentials secure.

4 Deposit & Payment Methods

Mbi gaming supports a range of payment methods suited for users in Malaysia. All deposits are processed in Malaysian Ringgit (MYR).

4.1 Accepted Deposit Methods

The following deposit methods are accepted by mbi gaming:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow Transfer
  • FPX Online Banking – Maybank2u, CIMB Clicks, RHB, Public Bank, Bank Islam, and more

4.2 Deposit Limits

  • Minimum deposit: RM 10 for most payment methods
  • The maximum daily deposit limit varies depending on the payment method and account status
  • Mbi gaming reserves the right to set deposit limits at its sole discretion

4.3 Deposit Verification

Deposits are typically processed and credited within 1 to 3 minutes after the transaction is completed. If the deposit is not credited within 15 minutes, please contact mbi gaming customer support with proof of the transaction. All deposits are final – mbi gaming is not responsible for deposits made to the wrong account due to user error.

Financial Security: All financial transactions on mbi gaming are protected by 256-bit SSL encryption technology. mbi gaming does not directly store your bank card information or bank account details.

5 Withdrawal of Winnings

Withdrawing winnings is the right of every mbi gaming member who meets all stated requirements. We are committed to processing withdrawals promptly and efficiently.

5.1 Withdrawal Requirements

  • Minimum withdrawal: RM 50
  • Identity verification (KYC) may be required for withdrawals exceeding RM 500 or for the first withdrawal
  • The withdrawal method must be the same as or similar to the deposit method for fraud prevention purposes
  • Any bonus credit that has not met the rollover requirement cannot be withdrawn

5.2 Processing Times

Withdrawals are typically processed within 1 to 24 hours on business days. Withdrawals requiring additional KYC verification may take up to 3 business days. mbi gaming is not responsible for any delays caused by third parties such as banks or e-wallet providers.

5.3 Withdrawal of Deposited Funds

Actual deposited funds (not bonus credits) may be withdrawn at any time without rollover requirements. However, mbi gaming reserves the right to conduct security checks before approving any withdrawal deemed suspicious.

6 Bonuses, Promotions & Rollover Requirements

Mbi gaming offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

6.1 Rollover Requirements

Rollover is the minimum wagering requirement that must be met before bonus credits can be converted to withdrawable cash. Different rollover rates may apply to different promotions and will be clearly stated in each promotion's terms.

6.2 Bonus Validity Period

Every bonus has a set validity period. Unused bonuses or unfulfilled rollovers within the validity period will expire automatically. mbi gaming will not reinstate bonuses that have expired due to the validity period ending.

6.3 Bonus Usage Limits

  • Each bonus type may only be claimed once unless otherwise stated
  • Bonuses may not be combined with other promotions unless otherwise stated
  • Mbi gaming reserves the right to void bonuses if abuse is suspected
  • Winnings generated from bonus credits before the rollover requirement is met are subject to a withdrawal limit

Bonus Warning: Any attempt to abuse the mbi gaming bonus system through bet hedging, arbitrage, or any other method intended to generate risk-free profit is prohibited and may result in bonus cancellation and account termination.

7 Betting & Game Rules

All bets placed on the mbi gaming platform are subject to the specific rules governing each game or sport. It is your responsibility to understand these rules before placing any bets.

7.1 Football Betting

Football betting at mbi gaming covers the EPL, Malaysia Super League, La Liga, Bundesliga, Champions League, and over 50 other leagues. Bets are considered valid once a match reaches 90 full minutes (including injury time) unless otherwise stated. Matches suspended or abandoned before 90 minutes will result in bet cancellation and a full refund.

7.2 Live (In-Play) Betting

Live betting is subject to availability and mbi gaming reserves the right to suspend or close any live betting market at any time. Any bets placed during a technical fault may be voided. The on-field referee's decision is final for all bet settlement purposes.

7.3 Slots & Casino

All slot and casino games on mbi gaming use a certified, independently audited RNG system. The RTP (Return to Player) varies by slot game and can be found in each game's information section. Progressive Jackpots are calculated cumulatively and displayed in real time.

8 Prohibited Conduct

The following activities are strictly prohibited on the mbi gaming platform and may result in account termination and legal action:

  • Using automated software, bots, or scripts to play or place bets
  • Identity fraud or falsification of verification documents
  • Money laundering or using the mbi gaming platform for any illicit financial activity
  • Abuse of the bonus system, including registering multiple accounts to claim bonuses more than once
  • Sharing or selling account information to third parties
  • Collusion or cooperation with other players to manipulate games
  • Exploiting any technical bugs on the mbi gaming platform
  • Any attempt to hack, breach, or compromise the security of the platform

mbi gaming employs a sophisticated fraud detection system to monitor all activity on the platform. Any suspicious activity will be investigated and reported to the relevant authorities where necessary.

9 Account Termination & Suspension

Mbi gaming reserves the right to suspend or terminate any member's account at any time for the following reasons:

  • Violation of any section of these Terms & Conditions
  • Fraudulent or suspicious activity detected by the mbi gaming system
  • Failure to complete the KYC verification process within the stipulated timeframe
  • Confirmed underage registration
  • Account closure request by the member
  • Legal rulings or directives from regulatory authorities

Members may also voluntarily close their account at any time by contacting mbi gaming customer support. Any real cash balance remaining in the account will be refunded within 5 business days after the closure process is complete, subject to the settlement of any pending transactions.

10 Limitation of Liability & Disclaimer

Mbi gaming provides its platform on an "as-is" basis, without any express or implied warranties regarding the continuity, availability, or accuracy of the platform at any given time. That said, we are continually committed to ensuring the platform operates at the highest standard.

10.1 Limitation of Liability

Mbi gaming's liability to any member for any claim arising from or related to the use of the platform is limited to the value of deposits made by that member in the 30 days preceding the claim. mbi gaming shall not be liable for:

  • Loss of opportunity, loss of profit, or loss of anticipated winnings
  • Any service disruption resulting from technical faults, maintenance, or events beyond our control
  • Data loss resulting from unforeseen system failures or cyberattacks
  • Losses resulting from inaccurate information provided by the member

This agreement is governed by applicable law. Any dispute that cannot be resolved through negotiation will be referred to binding arbitration.

11 Responsible Gaming

Mbi gaming takes problem gambling very seriously. We are committed to providing a safe and responsible gaming environment for all members.

11.1 Self-Control Tools

Mbi gaming provides the following tools to help members play responsibly:

  • Self-set daily, weekly, and monthly deposit limits
  • Configurable loss limits
  • Temporary break options (24 hours, 7 days, 30 days)
  • Long-term self-exclusion option
  • Information and links to problem gambling support resources

11.2 Signs of Problem Gambling

If you find yourself displaying any of the following signs, please seek help immediately:

  • Gambling with money you cannot afford to lose
  • Lying to family or friends about your gambling activities
  • Chasing losses by increasing bet amounts
  • Neglecting work, family, or social responsibilities due to gambling

For more information on responsible gaming and support resources, please visit the Responsible Gaming ours.

12 Terms Amendment & Contact Us

Mbi gaming reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. However, we will endeavour to notify members of any material changes via their registered email or in-platform notifications.

Your continued use of the mbi gaming platform after any amendments take effect will be considered acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically to stay informed of any updates.

12.1 Contact Us

If you have any questions about these Terms & Conditions or wish to submit a complaint, please contact the mbi gaming support team via:

  • Email: support@mbigaming.click
  • Live Chat: Available 24/7 on the platform
  • WhatsApp: Contact us via the number listed on the platform

Our Malay-speaking mbi gaming support team is ready to assist you with any questions or issues in under 5 minutes via Live Chat.

For frequently asked questions, please refer to the FAQ us for a quick response. For data privacy-related concerns, please refer to Privacy Policy ours.

MBI Gaming's Commitment to Members

While our terms are designed to protect both parties, mbi gaming always puts the satisfaction and trust of every member first

Fair Play Guaranteed

All games on mbi gaming use certified RNG technology audited by independent bodies. Fairness is a cornerstone of trust that we will never compromise.

Fast & Secure Withdrawals

Mbi gaming is committed to processing withdrawals within 24 hours. Your winnings are transferred securely to your Malaysian e-wallet or bank account.

Personal Data Protection

Your personal information is protected with the latest encryption technology. mbi gaming will not share your data with any third party without your consent.

24/7 Bahasa Malaysia Support

The mbi gaming support team is fluent in Bahasa Malaysia and available around the clock. No language barriers – we understand what Malaysian players need.

Fair & Transparent Bonuses

All mbi gaming bonus terms are stated clearly — no hidden conditions. We believe transparency is the foundation of a healthy relationship with our members.

Responsible Gaming Support

Mbi gaming provides a full suite of self-control tools and support for members who need help managing their gambling habits.

Understood Our Terms? Join MBI Gaming Today!

By registering, you agree to the Terms & Conditions above and join a community of over 500,000 Malaysian players who trust mbi gaming.

Free registration. You must be 18 years of age or older. Gamble responsibly.

Bahasa Melayu